We use the United States Postal Service to ship orders. Shipments usually take 3 to 5 days when sent via Priority Mail. USPS Priority Mail is generally pretty fast, but delivery times are not guaranteed. If you need a package to arrive quickly, USPS Priority Mail Express is a 2-day guaranteed service. That means that if we ship something via USPS Priority Mail Express on a Tuesday, you'll get it by the end of the work day on Thursday. If we ship Express on Friday, USPS guarantees a Monday delivery or the cost of the shipping is refunded.
Please keep in mind that your order needs to be made in time to ship out the same day for these Express mail times to be accurate. We are located in Michigan, which is on Eastern Daylight Time.
We generally ship orders out the same business day or the next business day. We ship out back-orders at our expense via USPS Priority Mail.
We ship worldwide. International orders are sent by USPS Priority Mail International (Approximately 2 weeks to arrive), or USPS Express Mail International (Approximately 1 week - 10 days to arrive). USPS First Class Mail is the least expensive and therefore, the slowest shipping method offered and can take anywhere from 2-6 weeks depending on the destination country and Customs. Please understand that once a package is in your country's Customs office, it may be impossible for us to help with this stage and additional taxes may be assessed in order for you to receive the package.
We accept unopened products in re-sellable condition back for up to 90 days from when the products were received. You do not need a return authorization number but please do send back a copy of the invoice or at least some information to identify who the return is from.
Send all returns to: Get Healthy Again, 3417 Eastern Ave SE, Grand Rapids, MI 49508-2406.
Please send returns via the United States Postal Service, Priority Mail.
When Unopened products (that are in re-sellable condition) are returned beyond the 90 day return period, there will be a 15% restocking fee.