We use the United States Postal Service to ship orders from Alaska. Shipments usually take 7 to 10 days when sent via Priority Mail. Express Mail is a 2 day guaranteed service. That means that if we ship something via Express Mail on Tuesday, you get it on Thursday by 3 PM. If we ship Express on Friday, it would be either a Sunday or Monday delivery, depending on whether your post office delivers Express Mail on Sunday.
We usually get orders out the same business day or the next business day depending on the time you order. We ship out back orders at our expense via Priority Mail.
We ship worldwide. International orders are sent by Global Priority Mail, Air Letter or Parcel Post, or Global Express Mail. Generally they take anywhere from 5 to 7 days for Global Express Mail, which is trackable, a day or two more for Global Priority Mail, which is not trackable, to a couple of weeks for Air Letter Post and Air Parcel Post. Air Parcel Post is generally not the best value because Global Express Mail is usually only a few dollars more, much faster, and trackable. Shipping times depend on how fast the order gets through customs.
You do not need a return authorization number. Ideally, send back a copy of the invoice or at least some information to identify who the return is from. Send all returns to: Get Healthy Again, 40374 Waterman Road, Homer, AK 99603. Please send returns via USPS
When unopened products (that are still in sellable condition) are returned beyond the 30 day money back guarantee, there will be a 5% restocking fee.